Due to the nature of our wigs, all sales are final. Once your wig is received, it is nonrefundable and non exchangeable. If you receive your wig and it does not meet or exceed our expectations, please contact me as soon as possible. Wig style options and measurements are the full responsibility of the client. Each wig order will be created according to the comments/instructions at the time of order. Make sure you provide as much detail as possible when ordering your unit.